Thank you very much for your email. I’m sorry to hear what happened to you
and your Clarks shoes.

Please return your shoes to the shop, along with your receipt, so the manager can look into the problem, I can see from your email that this is what you were going to do and I hope the issue has been sorted out.

They went IN THE BIN with ALL THE OTHER RUBBISH.

Thank you for making us aware of this issue. I’m sorry we haven’t met your expectations on this occasion, but I do hope you and your family will continue to buy Clarks shoes and that we’ll be able to restore your faith in us.

Thanks, but no. I’d rather spend a month as the carnal plaything of a pack of vicious baboons than squeeze my foot into another of your abortive leather trusses.